Who 

am 

tjudge?

Why do I need a professional organiser?

You can, of course, do it yourself, but by working with a professional organiser, it makes the job easier, faster and more efficient. Also, you will learn new skills like planning, prioritising, discipline and structure. Often, it can be overwhelming not knowing where to start decluttering and if the time is scheduled in your diary, there’s less chance that it will slide to the bottom of your priorities.

My home / office is such a mess, I would be embarrassed to let you see

You can, of course, do it yourself, but by working with a professional organiser, it makes the job easier, faster and more efficient. Also, you will learn new skills like planning, prioritising, discipline and structure. Often, it can be overwhelming not knowing where to start decluttering and if the time is scheduled in your diary, there’s less chance that it will slide to the bottom of your priorities.

Do I have to be there?

Yes, if you are going to declutter you need to be there as long as the service you choose is KonMari’s method™ in order to decide what to keep donate or recycle.

I will help you by asking questions about the items. No, for the other organization methods the client does not need to be present such as: Baby Organising, Mom Chronogram, Executive House Keeping Organising, Home Office Organising, Moving Organising, Bereavement, Organising, and Organising for the Visually Impaired and other Disabilities.Yes, if you need to discard,   you or someone trusted has to be present to work with the organizer, as I do not take responsibility for the things that will be discarded. For more details contact me.

How much of the hard work am I expected to do with KonMarie Method?

It’s up to you how involved you choose to get in the process, but my philosophy is to work with the client at her/his own pace.  

Hard work and speed is relative: what is 20minutes for one client can take 2hrs for another and still be quick, therefore I can’t compare you with my other clients; due to the nature of the method it can be overwhelming.

It is different when we apply other methods like Executive Housekeeping Organising.

Please see my portfolio of one of my clients who thought she was a minimalist and she underestimated the time and effort involved.

Will you force me to throw things away?

No, this is a great concern for many people when dealing with a professional organizer and the answer is: absolutely not! A piece of paper or ornament may seem worthless to me, but it may have emotional significance to you. By being close, you can be sure that you will not miss anything of importance. You will make the decisions about which items to keep, once you discover what makes you happy or sparks joy in your life and it is finally your decision. I will guide you through the organising process and make suggestions on how to place everything and everything in its place.

The goal is to make your life practical, easy and efficient, by obtaining; cozy, homely and comfortable home by maximizing the space around you and eliminating the anguish of having too many “things” to deal with.

Do I need to buy more storage?

No, the idea of decluttering is to free up your space, so that it can be used more efficiently. Many people get tempted to buy storage items to help them with their clutter but don’t manage to use it efficiently.

If something is needed, I can help with suggestions as to what will be of most use to you. 

Do I need to clean and tidy first?

Yes, if a full cleaning service is required, I can suggest some local professional companies you could use but I cannot take responsibility.

Please bear in mind that I am an organiser and declutterer, not a cleaner!

I will assist with the decluttering process but I will dust only, where necessary.

It would be helpful however if you had rubbish bags and recycling bags ready for us to use. A list with other material needed will be provided before the session.

No, you don’t need to organise.

Can you take items away for me? What will happen to items that I no longer need?

I am happy to deliver your unwanted clothes only to charity as necessary, up to one carload for an extra fee of £80.00. This is NOT included in the cost of the professional service.  The congestion charge is not included. 

I can arrange for larger furniture items to be collected by a third party company. Charges for this service will be extra and discussed in advance. 

I would encourage you to donate or recycle items wherever possible. Should you not have any specific charities in mind, I can suggest several local ones that would be delighted to receive the goods and can take them to the charity shop on the day of decluttering.

The Cancer Research UK

The British Heart Foundation often need donations of good quality furniture and can usually collect unwanted items.

Mind, the mental health charity is always in need of good quality donated goods for their charity shops around the country.

Beauty Banks are the perfect places to donate any unused and unwanted toiletries or personal hygiene products.

For clothing and equipment for families with young children under the age of 5, we can recommend Baby Banks.

How long will it take?

Each client is different and it depends on your pace. Some people find it easier once they get started with their decluttering and some find it harder. I will work at a pace that suits you and encourage you to keep on track but I can guarantee that by using a professional organiser it will be far quicker than doing it on your own.

How many sessions will I need?

I offer an initial 30minutes consultation by zoom session and then you can book either a half day (3 hours) Zoom session or full day (6 hours) session. (KONMARI SERVICE) Or Tidy  & White deals.

A session of KM (6 hours) is generally the minimum time needed to make good progress, but it always depends on how much needs doing and how much energy you have. Prior to booking the session, I will be asking you to carry out a Health & Risk Assessment that will determine how your health affects the sessions needed as well as if you need specific help in between the sessions.

You may want to book some repeat sessions so that the area gets totally decluttered but you may find that you are energised by the session and have learned enough about the basic principles to continue by yourself.

What if I have to cancel?

I understand plans change so if it is necessary to cancel, please give me as much notice as possible and your session will be re-scheduled.

Please note: if you cancel within less than 24 hours’ notice before a session and you do not re-schedule, your deposit will NOT be refunded. This applies for the zoom sessions too.

Cancellations within 48hrs before 50% of the session paid will be refunded, only if you are not going to rebook. Or you can rebook at no charge on the calendar.

Cancellations within 72 hrs before 10% administration fees of the session will be charged.

Re-book cancellations;

Second time cancellations; will not be refunded at all and you will not be able to book again.

Until now none of my clients has cancelled or re-booked but I still have to bring awareness.

There is a different contract for a 50hrs package or above. Please get in touch.

I.e.  – Baby Organising, Home – Office Organising, Executive Housekeeping Organising, Bereavement Organising, Residential pre moving & after Moving organising and Digital Organising,

Are you insured?

Yes. I hold Public Liability and Professional Indemnity Insurance.

 

What records will you keep about me?

I keep a record of your contact details for the accounts purpose but these will not be disclosed to anyone else, unless you have been subscribed to receive some news and information about latest services and products, from Tidy & White only.

For your own interest and practicality, I might share your information to third parties. That will happen with your consent only.

Any information given to me whether written or verbal will be kept confidential. 

During the assessment, if needed, I will request the details of your next of kin.

In case of emergency while we are working, your details will be disclosed to them.

GDPR is applied (General Data Protection Regulation).

Margarita, will you travel outside of London?

I’m based in London but am happy to travel. If I can’t help you – I may be able to recommend someone more local who can – don’t be afraid to ask! I could recommend you other professional organisers around the world too as we work closely.

Do you only provide services for homes?

Not at all – I am specialised & certified in: Baby Organising, Mum Planner, Executive House Keeping Organising, Home Office, Moving Organising, Bereavement Organising, and Visual Impairment & Physical Disabilities Organising, qualified in Brazil. Digital Organising, qualified in Spain.

I am seeking the Gold Certificate from OZ – Brazil.

How do I book an appointment?

Fill out the online form or book yourself a date on the calendar. For more information Contact Us

What else is included in the price?

Home organising suggestions:

·        What changes you want to achieve 

·        How and where to buy storages boxes,

·        When to buy items needed

·        Tips about what kind of hangers you might need

·        Easy, practical ideas

·        How to maximise the space

·        How to save money when shopping for food by avoiding wastage

·        How to budget your money

·        How to plan your day

Goody pack with suggestion and tips

·        Note: this is personalised

Can I purchase this service for other people?

Gift certificates can be purchased with a 1 month expiration date from the date of purchase. Get in touch with me about other options.

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